Sentence with the clerk who can do it, software as uncountable noun

This commit changes two lines.

 (1) Keeping the exact quote with the clerk while having a sentence that
     makes sense in plain English cannot be done, it seems to me, without
     making the sentence a bit longer. Here's one option that seems about
     the best we can do, even though it still sounds a bit funny, because
     it's hard to write a future conditional with the present "can". Since
     it's a quote, it will probably survive the proofreaders.

 (2) Software is an uncountable noun [1], so we say "software is", like
     "water is"; "used software" sounds odd; I added "is itself" to
     emphasise that we're especially talking about the full chain of
     software for running the project. This commit modifies the "When the
     ..." sentence and hopefully sounds better.

[1] https://en.wiktionary.org/wiki/software#Noun

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